Getting Started > Technical Support

Technical Support

If you have trouble signing in or registering your classes or materials, you can contact Thomson Technical Support using the online Technical Support form in ThomsonNOW or the ThomsonNOW Customer Service Site.

Technica l Support form

Click the Technical Support link at the bottom of the ThomsonNOW Welcome page at http://www.thomsonedu.com/thomsonnow.

Customer Service Site

Direct your browser to http://www.thomsonedu.com/support.

When contacting Technical Support, please provide the following information:

First and last name
School (including campus)
Operating system
Browser
Content Access Code or textbook ISBN

Online support requests are usually responded to within 48 hours.

version 5.00.06.28.06